How a major North American energy operator built the case to turn MRO inventory into working capital, an intelligence layer deployed as a governed layer on the existing ERP, proven pilot-first on the operator's own numbers.
A large North American energy operator running an asset-intensive, multi-site network, with hundreds of thousands of MRO SKUs, a nine-figure spare-parts inventory, and a mature reliability organisation.
Like many operators of its scale, its estate had grown through acquisitions, bringing overlapping stock, duplicated part records, and inconsistent stocking rules across sites. For operators facing this pattern, how spare parts inventory is managed across distributed oil and gas sites determines whether emergency freight becomes the default procurement channel.
The company was not short on analytics. Its in-house tooling reliably identified over-stocked items and dormant stock. What it lacked was a way to turn thousands of identified opportunities into governed, completed action across dozens of sites, without adding headcount, and a way to prove the result.
MRO360 was proposed as a governed intelligence layer on the operator's existing ERP, reading the records already there, generating recommendations across the full estate, and writing back only after human sign-off. The engagement was structured to prove value before commitment: a time-boxed pilot with agreed success criteria, and a defined decision gate before any estate-wide rollout.
All figures in this case study are expressed as ratios and ranges to protect the customer's confidentiality. The underlying business case was built entirely on the customer's own audited and system records, not vendor benchmarks.
This was not a company that lacked analytics. The gap wasn't insight, it was execution at estate scale, and the ability to prove it.
The download covers the full value-driver model, the module-by-module detail behind each result, and why this business case held up under finance scrutiny.
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Accountable for inventory performance across an estate that grew through acquisition, with no consolidated visibility.
Sitting on analytics that identify savings, but need a way to execute and prove them at estate scale.
Evaluating a business case built on the company's own audited figures, conservative by construction, not vendor benchmarks.
Requiring a governed layer with no rip-and-replace, human-in-the-loop approval, and independent security certification.
If your MRO estate has grown through acquisition, if over-stock keeps returning after every clean-up, or if you can identify savings but not evidence them, the same value case can be built on your data, in weeks.
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