Logiciel de GMAO conçu pour
Activités industrielles

Les arrêts imprévus dans les activités industrielles ne constituent pas seulement un problème de maintenance, mais aussi un problème de production, de sécurité et de conformité.

MRO360 est un logiciel de GMAO qui fournit à votre service de maintenance l'infrastructure nécessaire pour prévenir ces incidents.

MRO360 — Tableau de bord des opérations
● En direct
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Usine A — Complexe de raffinerie Tous les sites ▾
21 mai 2025 · 09 h 14
Ordres d'achat ouverts
24
▼ 8 par rapport à la semaine dernière
Conformité PM
94%
▲ +3%
MTTR moyen
2,4 h
▼ −0,6 h
En retard
3
▲ À vérifier
File d'attente des ordres de travail Tout afficher →
Contrôle de sécurité de la chaudière
BLR-001 · Quai 3
Critique En cours
Remplacer la courroie d'entraînement
CVR-012 · Ligne 4
Élevé Attribué
Maintenance préventive trimestrielle des pompes
PMP-018 · Usine A
Routine Terminé
Contrôle des freins d'un chariot élévateur
FLT-003 · Entrepôt
Moyen Ouvrir
Achèvement du WO — Ce mois-ci
Préventif
88%
Correctif
72%
Urgence
100%
Inspection
95%
🔴 Alerte prédictive
Moteur de pompe PMP-018
Vibrations : 14,2 mm/s · Seuil : 8,0 · WO #3092 généré automatiquement

Partenaire de confiance de Fortune 500 et Global 2000 Entreprises

Présentation de la plateforme

Conçu pour les secteurs où les temps d'arrêt sont inacceptables

MRO360 est un logiciel de GMAO conçu pour les secteurs du pétrole et du gaz, de la chimie, de la métallurgie et des mines, de l'énergie et de l'industrie de transformation. Il remplace les tableurs disparates et les systèmes isolés par une plateforme unique et centralisée, sur laquelle travaillent tous les niveaux de l'organisation de maintenance.

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Coordination et répartition des ordres de travail
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Maintenance prédictive intégrée à l'IoT
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Pièces de rechange MRO et gestion des stocks
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Autorisation de travail et conformité aux normes de sécurité
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Tableaux de bord et rapports sur les indicateurs clés de performance (KPI) en temps réel
MRO 360 Ordres de travail Orchestration et répartition Prédictif Surveillance de l'état des équipements Stock MRO Pièces et approvisionnement Sécurité et autorisations PTW / LOTO / Conformité Rapports sur les indicateurs clés de performance (KPI) Tableaux de bord en temps réel Exécution sur mobile iOS, Android, hors ligne
Qu'est-ce qu'un logiciel de GMAO ?

Plateforme unifiée d'exécution de la maintenance
pour les environnements industriels

MRO360 est une plateforme de gestion de la maintenance d'entreprise conçue pour les secteurs où une panne d'équipement entraîne une perte de production, un risque pour la sécurité et une exposition aux risques réglementaires.

Il assure la gestion de bout en bout des opérations de maintenance au sein d'un système unique et auditable : de la gestion des ordres de travail au reporting en temps réel des indicateurs clés de performance (KPI), que ce soit sur des sites isolés ou dans le cadre de déploiements d'entreprise complexes couvrant plusieurs sites.

Consultez un expert

Notre équipe vous contactera par e-mail dans un délai de 2 jours ouvrés afin de cerner vos besoins.

Les arguments opérationnels en faveur de MRO360

La maintenance réactive vous coûte cher
Plus que vous ne le pensez

Dans les activités à forte intensité d'actifs, les conséquences d'une mauvaise gestion de la maintenance se reflètent dans les rapports sur les pertes de production, les constatations des autorités de régulation et les registres des incidents de sécurité, et pas seulement dans les budgets de maintenance.

MRO360 fournit aux équipes de maintenance industrielle les données, les processus et la visibilité nécessaires pour mettre en œuvre un programme proactif, plutôt que de se contenter de remédier aux pannes.

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Les pannes imprévues nuisent à la disponibilité de la production

La maintenance réactive coûte 3 à 5 fois plus cher que les interventions planifiées. MRO360 permet aux équipes de passer à une approche prédictive, basée sur l'état des équipements, en utilisant les données télémétriques en temps réel des capteurs pour anticiper les pannes avant qu'elles n'affectent la production.

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Absence d'historique structuré de maintenance des équipements

En l'absence d'historique lié aux actifs, l'analyse des défaillances repose sur le savoir-faire institutionnel, et non sur des données. MRO360 crée un registre de maintenance immuable, dans lequel chaque ordre de travail, chaque inspection, chaque intervention sur les pièces et chaque observation du technicien est automatiquement enregistré pour chaque équipement.

Perte de productivité des techniciens due aux charges administratives

Les fiches d'intervention papier et la coordination manuelle détournent les ressources de maintenance qualifiées de leurs tâches productives. MRO360 automatise la répartition des interventions, l'attribution mobile des tâches et la clôture numérique des interventions, ce qui optimise le temps de travail sur le terrain et élimine les frais généraux liés à la coordination manuelle.

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Absence de visibilité en temps réel sur les performances du programme

En l'absence d'un système structuré de suivi des indicateurs clés de performance (KPI), les programmes de maintenance sont gérés à l'intuition plutôt que sur la base de données. MRO360 affiche en temps réel les indicateurs MTTR, MTBF, les taux de conformité et les chiffres relatifs au carnet de commandes, sans qu'aucune agrégation manuelle ne soit nécessaire.

Fonctionnalités de MRO360

Modules de capacités intégrés conçus pour la mise en œuvre de la maintenance industrielle

Cinq modules intégrés couvrant l'ensemble des aspects liés à la mise en œuvre de la maintenance industrielle.

Orchestration des ordres de travail : structurée, traçable, de bout en bout

Chaque ordre de travail dans MRO360 est géré de sa création à sa clôture grâce à un horodatage complet, à la visibilité des affectations et à la gestion numérique des flux de travail.

  • Création et acheminement automatisés des ordres de travail
  • Competency and shift-based assignment
  • Priority-driven escalation workflows
  • Digital sign-offs and audit logs
  • Photo and video evidence capture
  • Repeatable maintenance templates
Work order queue
Contrôle de sécurité de la chaudière
Critique En cours
Remplacer la courroie d'entraînement
Élevé Attribué
Forklift brake inspection
Moyen Ouvrir
Quarterly PM — Compressor
Routine Terminé
Hydraulic leak repair
Élevé En cours

Predictive & Condition-Based Maintenance

MRO360 continuously monitors equipment conditions using IoT telemetry, vibration analysis, temperature monitoring, and SCADA-connected operational data.

  • Real-time vibration and temperature monitoring
  • Automatic work-order generation from alerts
  • Condition-triggered maintenance prioritization
  • Equipment health scoring and trending
  • SCADA and DCS integration support
  • Residual life prediction and failure analysis
Predictive maintenance — sensor monitoring
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CRITICAL ALERT — Auto WO created
Pump Motor — PMP-018
Bearing vibration: 14,2 mm/s · Threshold: 8.0 mm/s · Trend: ↑ rising for 3 days
WO #3092 open
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WARNING — Inspect within 7 days
Air Compressor — AC-04
Operating temp: 88°C · Normal range: <75°C · Duration: 4 hrs
Scheduled
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NORMAL — All readings within range
Chiller Unit — CH-01
Refrigerant pressure: 42 PSI · Temp delta: 12°C · Health score: 96/100
Healthy
PMP-018 · Vibration trend — last 14 days
threshold

Operational Performance Intelligence

MRO360 automatically derives operational KPIs from maintenance, technician, and inventory data.

  • MTTR and MTBF tracking
  • PM compliance monitoring
  • Technician utilization analytics
  • Maintenance cost reporting
  • Planned vs unplanned maintenance analysis
Maintenance performance dashboard
94%
PM compliance
▲ +3%
2,4 h
MTTR moyen
▼ −0,6 h
87%
Wrench time
▲ +5%
WO completion by type — this month
Préventif
88%
Correctif
72%
Urgence
100%
Inspection
95%

Parts Inventory Management

Centralized spare-parts visibility with automated replenishment and inventory optimization.

  • OEM-linked parts catalog management
  • Real-time inventory visibility
  • Automated reorder notifications
  • Consumption-based stocking analysis
  • Multi-storeroom inventory tracking
Parts inventory
🔍 Search parts catalog...
Part In stock Reorder
V-Belt A-52
SKU: BLT-A52-004
24
Stocked
Bearing 6205-2RS
SKU: BRG-6205-2R
3
Reorder
Air filter — HEPA M
SKU: FLT-HEPA-M
12
Stocked
Shaft seal kit
SKU: SLK-PMP-018
0
Order now

Safety, Permit-to-Work & Compliance

Permit issuance, LOTO verification, and compliance approvals integrated into every maintenance workflow.

  • Digital PTW approval workflows
  • LOTO enforcement and validation
  • Safety pre-checks before execution
  • Compliance-linked audit trails
  • Inspection evidence and approvals
Permit to work
Hot work permit — Welding Bay 4
Pending approval
  • Area inspected for flammable materials
  • Fire extinguisher confirmed in position
  • Isolation of nearby equipment completed
  • Supervisor sign-off required
  • Safety officer final approval pending
LOTO procedure — Asset: BLR-001

Step 1: Notify affected personnel → Step 2: Shut down equipment → Step 3: Isolate all energy sources → Step 4: Apply lock & tag → Step 5: Verify zero-energy state before work begins.
Platform Workflow

A Governed Execution Workflow

Whether a job starts from a technician request, a sensor alert, or an automated PM trigger, every job flows through the same structured, trackable, accountable process. Nothing falls through the cracks.

Request Origination

Captured via web portal, mobile, QR asset scan, or automated IoT/SCADA trigger, automatically categorized, prioritized, and queued.

Création d'ordres de travail

MRO360 auto-generates a structured record with equipment context, priority classification, safety requirements, and material demand, ready for authorization.

Assigned & Dispatched

The assigned technician receives a full mobile job pack, equipment context, history, procedures, safety requirements, and parts list, before leaving for the work site.

Field Execution

Technicians execute checklists, log parts and labor, capture photos, and update status in real time via mobile, with full offline capability in low-connectivity environments.

Closed & System Update

On closure, MRO360 simultaneously updates equipment history, inventory levels, cost records, KPI dashboards, and compliance documentation, maintaining a consistent system of record.

Measurable Impact

Quantified Outcomes - MRO360 Customer Results Within 12 Months

Measured against pre-deployment baselines across our customer base, first year post-implementation, across manufacturing, facilities, healthcare, and fleet operations.

↓37%
Reduction in unplanned equipment downtime incidents
94%
Mean scheduled maintenance compliance rate achieved
↓42%
Reduction in Mean Time to Repair (MTTR) post-deployment
Improvement in work order throughput velocity versus manual systems
Role-Based Platform Access

Tailored Functionality Across Every Tier of
The Maintenance Organization

CMMS serves the full chain of command, from the technician on the floor to the operations director reviewing portfolio-level performance. Each role gets exactly what they need.

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Maintenance Technicians

Full job context on mobile before reaching the equipment, procedures, safety requirements, history, and parts lists. Available offline.

  • Receive, update, and close work orders on mobile
  • Access manuals, procedures, and OEM documentation offline
  • Log parts consumption, labor time, and field observations per job
  • Scan QR codes to retrieve complete maintenance history on-site
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Maintenance Managers

Real-time visibility across work queues, compliance rates, resource utilization, and team performance, without manual reporting overhead.

  • Manage the work order queue with real-time backlog visibility
  • Monitor compliance rates and trend performance against targets
  • Generate compliance and performance reports on demand
  • Configure escalation rules, dispatch logic, and SLA parameters
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Facilities & Site Managers

Multi-site governance with per-location visibility, contractor work order management, and statutory inspection compliance tracking across the full portfolio.

  • Multi-site location hierarchies within a single platform
  • Vendor and contractor work order tracking
  • Statutory inspections and certification schedules by site
  • Equipment maintenance histories and compliance records by site
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Plant & Operations Managers

Align maintenance execution with production scheduling, quantify OEE impact of failures, and present objective performance evidence to leadership.

  • Align maintenance windows with production schedule constraints
  • Failure frequency and availability loss analysis by asset and work center
  • Quantify maintenance-attributable downtime and OEE impact
  • Maintenance cost per unit of production output
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Reliability Engineers

Structured access to equipment history, condition telemetry, and failure data, enabling FMEA, RCM program development, and evidence-based interval optimization.

  • MTBF, failure mode, and consequence analysis at asset level
  • Condition telemetry and sensor event history for degradation patterns
  • PM interval optimization against real in-service data
  • RCA findings and corrective actions documented in equipment history
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Operations Directors & Executive Leadership

Portfolio-level performance intelligence, maintenance cost, reliability posture, and compliance status across all sites in a single executive dashboard.

  • Consolidated KPI dashboards across all sites
  • Maintenance cost trends with variance attribution
  • Asset reliability and production availability tracking
  • Enterprise-wide compliance and audit readiness
Secteurs d'activité
CMMS for Every Industry That Depends on Equipment Reliability

From offshore rigs to chemical processing plants to mining sites, MRO360 is designed for the maintenance complexity that industrial environments actually demand.

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Pétrole et gaz

Manage maintenance across upstream, midstream, and downstream assets, pipelines, compressors, separators, and rotating equipment, in harsh and remote environments with full regulatory compliance.

Rotating equipment Pipeline integrity API compliance
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Métaux et exploitation minière

Keep crushers, conveyors, mills, and underground equipment running reliably. Track maintenance across distributed mine sites, manage heavy asset life cycles, and enforce safety permit workflows.

Heavy equipment Permit to work Multi-site
Énergie et services publics

Maintain generation, transmission, and distribution assets with condition-based maintenance triggers, regulatory inspection scheduling, and offline-capable mobile tools for field crews.

Critical infrastructure Field mobility ISO 55001
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Fabrication

Reduce unplanned downtime on production lines, coordinate maintenance windows with production schedules, and track OEE-impacting failures at the asset and line level.

Production uptime OEE tracking Line-level PMs
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Alimentation et boissons

Maintain food-safe processing equipment, manage CIP and sanitation schedules, and produce compliance documentation for FDA, HACCP, and GMP audits.

HACCP ready GMP compliance CIP scheduling
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Pulp, Paper & Packaging

Maintain continuous-process equipment, paper machines, pulpers, coaters, and converting lines, where unplanned stops carry high production cost.

Continuous process Predictive alerts Downtime tracking
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Matériaux de construction

Keep kilns, crushers, mixers, and high-temperature equipment running across cement, glass, ceramics, and aggregate operations.

High-temp assets Kiln maintenance Shift-based PMs
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Ressources naturelles

Manage forestry, water, and land-based operations with mobile-first maintenance workflows and remote asset tracking.

Remote assets Seasonal PMs Mobile offline
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Produits chimiques

Maintain process vessels, reactors, pumps, and instrumentation with strict permit-to-work, LOTO, and OSHA PSM compliance workflows.

PSM compliance LOTO workflows Hazardous areas
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Transformation agricole

Manage maintenance across grain handling, milling, oilseed processing, and storage facilities with seasonal readiness and food safety compliance.

Seasonal readiness Food safety Storage assets
Integrations
Connects to the systems you already run on

Native connectors for ERP, IoT, SCADA, procurement, and BI systems, plus a fully documented REST API for custom integration.

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SAP
ERP
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Oracle
ERP
📊
MS Dynamics
ERP
📡
IoT / SCADA
Condition monitoring
🏗️
BMS / BAS
Building systems
💬
Slack / Teams
Notifications
🛒
Achats
Purchasing
📈
Power BI / Tableau
Business intelligence
👥
HR & Payroll
Effectifs
🔌
REST API
Custom integration
Security & Compliance
Enterprise Security Infrastructure Engineered for Regulated Industrial Environments

Certified infrastructure, granular access controls, and redundant architecture for regulated industrial environments.

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Chiffrement des données

AES-256 at rest. TLS 1.3 in transit. End-to-end encryption from field mobile endpoints to reporting infrastructure.

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Contrôle d'accès basé sur les rôles (RBAC)

Granular RBAC enforces least-privilege access across all user tiers. Functional roles, organizational hierarchies, and site-level permissions independently configurable.

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Single Sign-On & Identity Federation

Native SSO with Azure AD, Okta, and Google Workspace, supporting SAML 2.0, OIDC, and SCIM provisioning with mandatory MFA enforcement.

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Immutable Audit Logging

Every action, modification, approval, and access event, captured in a tamper-evident, time-stamped audit log. Full traceability for governance and compliance.

☁️

99.9% Contractual Uptime SLA

Geo-redundant, multi-region infrastructure with automated failover and disaster recovery. Platform availability backed by a contractual SLA.

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Data Residency & Deployment Flexibility

Configurable data residency, US, EU, or APAC, for regional sovereignty compliance. On-premise and private cloud deployment available.

ISO 27001 certified SOC 2 Type II GDPR compliant HIPAA ready ISO 55001 aligned FedRAMP in progress
Security & Compliance
Purpose-Built for Industry. Not Adapted From It.

Most CMMS software was built for general facilities management and retrofitted for industrial use. MRO360 was designed from the ground up for the operational complexity of oil and gas, chemicals, mining, and process manufacturing.

Deployed in weeks, not years

Legacy systems like SAP PM and IBM Maximo require 12 to 24 month implementations. MRO360 is live on core workflows in 2 to 4 weeks, with full deployment in under 12 weeks.

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Built for the technician, not IT

Enterprise CMMS tools are often so complex that adoption fails at the technician level. MRO360 is designed for the person holding a wrench, mobile-first, intuitive, works offline in the field.

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Integrates without a systems integrator

Native connectors for SAP, Oracle, IoT, and SCADA systems are configured, not coded. No multi-million dollar integration project required to connect MRO360 to your existing stack.

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Predictive maintenance included

IoT sensor integration and condition-based maintenance are core platform capabilities in MRO360, not add-on modules sold separately at additional cost.

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Industrial compliance built in

Permit-to-work, LOTO, OSHA PSM, and ISO 55001 compliance workflows are embedded in MRO360 from day one, not configured as custom bolt-ons months after go-live.

💰
Predictable total cost of ownership

Per-user licensing with no per-work-order charges, no asset caps, and no surprise module fees. The price you see is the price you pay, with full capability from day one.

Implementation

Live in Weeks. Fully Deployed in Under 12.

MRO360 is designed for fast time-to-value. Our structured implementation methodology covers data migration, system integration, and organizational onboarding, managed by a dedicated implementation consultant from kick-off to go-live.

Talk to an Implementation Specialist
1
Configuration and data migration

Equipment records, parts catalog, user hierarchy, and site structure migrated and configured. Weeks 1 to 3.

2
Integration setup

ERP, IoT, and SCADA connectors configured and validated. Data flows tested end-to-end. Weeks 2 to 6.

3
Training and go-live

Role-based training for technicians, supervisors, and administrators. Controlled go-live with live support. Weeks 4 to 12.

Ongoing customer success

Dedicated customer success manager, quarterly business reviews, and priority support on Professional and Enterprise tiers.

FAQS

Everything you need to know about CMMS software

What is CMMS Software

CMMS (Computerized Maintenance Management System) software centralizes maintenance operations in one platform, work orders, scheduling, parts inventory, equipment history, and compliance records. MRO360 is CMMS software built for industrial sectors including oil and gas, chemicals, mining, energy, and process manufacturing, where equipment reliability directly impacts production output, safety, and regulatory standing.

MRO360 manages the full operational scope of a maintenance department: work order creation and dispatch, predictive and scheduled maintenance programs, parts and inventory control, technician coordination, safety and permit workflows, downtime logging, compliance documentation, and real-time KPI reporting, all in one connected system accessible from desktop and mobile.

MRO360 reduces unplanned downtime through predictive maintenance, connecting to IoT sensors and SCADA systems to detect degradation before failure occurs and auto-generating work orders the moment a threshold is crossed. When breakdowns do occur, MRO360 accelerates response through streamlined dispatch, real-time parts availability, and mobile technician coordination.

Yes. MRO360 supports full multi-site location hierarchies, managing maintenance operations across multiple plants, facilities, and geographic regions from a single platform. Each site has its own work order queues, schedules, and team assignments, with rolled-up performance reporting available across the full portfolio for managers and executives.

Most teams are up and running with core workflows, work orders, maintenance scheduling, and parts management, within 2–4 weeks. A full deployment including data migration, ERP and SCADA integrations, custom workflows, and team training typically takes 6–12 weeks depending on the scale of the operation. Our implementation team manages every stage.

MRO360 implementation is structured in three phases: configuration and data migration (equipment records, parts catalog, user hierarchy), integration setup (ERP, IoT, SCADA connectors), and training and go-live. Most organizations are live on core workflows within 2 to 4 weeks. Complex multi-site deployments with full integration typically complete in 6 to 12 weeks. A dedicated implementation consultant manages the process end-to-end.

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