One Platform, Two Scoring Layers
MRO360 runs two distinct scoring layers from a shared data foundation: asset criticality, which ranks physical equipment by consequence of failure, and spare parts criticality, which inherits from the parent asset and adds lead time, replaceability, and consumption history to determine stocking policy.
This page shows what both layers look like in the software, the dashboards, the scoring output, the integrations. For the underlying methodology, formulas, and worked examples behind each score, see the asset criticality guide and the spare parts criticality guide. Neither guide is duplicated here, this page is the product tour; those are the methodology.
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Trusted Partner of Fortune 500 & Global 2000 Companies
The Problem
Criticality Is Often the Last Thing That Gets Done Right
Most organizations assign criticality once, using gut feel, asset hierarchy assumptions, or outdated spreadsheets, and then never revisit it.
Spare parts are routinely assigned the criticality of the parent asset, ignoring lead time, replaceability, and actual failure impact. The result is indiscriminate overstocking of anything tagged "critical."
Criticality assigned years ago still drives procurement today. Vendor changes, BOM updates, plant modifications, and market shifts never feed back into the classification, creating hidden stockout risks.
Plant A calls it critical. Plant B calls the same part low priority. Cross-site benchmarking, shared sparing, and group procurement become nearly impossible without a consistent scoring methodology.
Spare Parts Criticality
Eliminate Stock-Out Risks. Optimize Inventory Spend.
Unplanned stockouts of critical spare parts bring operations to a halt. At the same time, overstocking non-critical parts drives unnecessary carrying costs. MRO360 solves both by helping you identify what truly matters, at the individual part level.
For the full scoring methodology, including the five-factor model and the ABC-VED matrix, see our complete spare parts criticality guide.
Integrations, Works With Your Existing Stack
MRO360 connects to the systems your teams already use, no rip-and-replace required.
Spare Parts Criticality Software
What MRO360 Scores, Automatically
- ✓Plant & Material Level Assessment
Evaluate by plant, material, or entire inventory in one framework.
- ✓Flexible Model Selection
FMEA, production impact, or safety-weighted, by site or asset.
- ✓AI-Native Scoring
Auto-generates and updates scores, no manual re-entry.
- ✓Explainable Insights
Plain-language reasoning behind every rating.
See exactly how a single part gets scored, severity, occurrence, detection, and the plain-language reasoning behind it, below.
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Criticality Assessment · Part Detail View · Live
Bearing, Main Drive Shaft (SKF 6308)
MAT-004821 · Houston Unit 2 · Rotating Equipment
RPN Score: 92 / 100
High failure severity, moderate recurrence, and a 112-day lead time with zero on-hand stock drives this to the highest criticality band.
Failure causes complete production unit shutdown.
MTBF: 14 months. 3 failures in last 4 years.
No vibration monitoring. Lead time exceeds P-F interval.
Scoring Rationale
This part scores Critical due to high severity, moderate recurrence, and long lead time exceeding failure intervals.
On average, customers find that 32% of parts currently labelled "critical" are reclassified to medium or low after their first data-driven MRO360 assessment, releasing significant working capital.
Business Impact
- Prevent production downtime caused by unavailable critical spares
- Reduce excess inventory and carrying costs on non-critical stock
- Improve maintenance planning readiness with data-backed rankings
- Enable fully transparent, audit-ready criticality decisions
Scoring is only useful if teams can find the part it applies to just as fast. That's what the search layer below is built for.
Platform
How MRO360 Gets You Live
No cleansing prerequisites, no lengthy implementation, connect, configure, score, act. MRO360 meets your data where it is.
This is the software rollout, typically live in 2-4 weeks. For the full consulting methodology behind the scoring model itself, see the 8-step engagement process on our spare parts criticality guide.
Sync via certified connectors: SAP PM, Maximo, Infor EAM, Oracle eAM, or upload a flat file. MRO360 maps your asset register, catalogue, and work order history automatically, as-is.
Set consequence weights, assessment models, risk tolerance thresholds, and lead time rules, by site, plant, or asset class. Your framework, your rules, applied consistently at scale.
MRO360 scores every part and asset. Engineers review borderline items through a guided workflow. All overrides are logged with justification, full traceability for audits and ISO compliance.
Push criticality bands into stocking policies, maintenance strategies, and inspection schedules. Search and forecast modules are live from day one across every role.
Spare Parts Search
Find Any Part, Instantly
Access your entire inventory with AI-native search, no complex ERP navigation required.
Find parts without exact material codes.
Narrow results by plant with real-time availability.
See criticality and stock status in results.
Enable shared sparing across sites.
MRO360 Spare Parts Search
6 results matched across 3 plants
Critical stock alert: MAT-004821 is at zero stock with a 112-day lead time.
Asset Criticality
A Living Hierarchy of What Each Asset Costs to Lose
Switching tracks: everything above scored individual spare parts. This section scores the equipment itself, the physical asset that the part exists to keep running. MRO360 ranks assets from location to tag using risk-based scoring, guiding maintenance, inspections, and spare parts strategy in one framework.
For the scoring formulas, the 5×5 risk matrix, and the full asset-to-part hierarchy, see our complete asset criticality guide.
| Rare | Unlikely | Likely | Frequent | |
|---|---|---|---|---|
| Catastrophic | HIGH | CRITICAL | CRITICAL | CRITICAL |
| Major | MEDIUM | HIGH | CRITICAL | CRITICAL |
| Moderate | LOW | MEDIUM | HIGH | CRITICAL |
| Minor | LOW | LOW | MEDIUM | HIGH |
The risk matrix above tells you how many assets sit in each risk band, but it doesn't tell you where those assets live in your plant structure or what depends on them. That's a separate view: a criticality roll-up through the actual asset hierarchy, from the plant unit down to the individual equipment tag.
This matters because criticality isn't just a property of one pump or one valve in isolation, it cascades. A critical asset inside a critical process unit carries different governance weight than the same asset sitting in a redundant, non-critical line. Here's what that roll-up looks like in practice.
Asset Hierarchy, Criticality Roll-Up
Building and maintaining that hierarchy view is the harder engineering problem behind asset criticality software. Here's what MRO360 handles to make it work.
Weights safety, environment, production, quality, and cost to your risk profile.
Links directly to FMEA, maintenance plans, and inspections.
Interactive view with drill-down to location, system, or asset.
Compliant with ISO 14224 / PAS 55 for audit readiness.
Syncs asset criticality with spare parts automatically.
Learn About Asset Criticality →
Business Impact
- Align maintenance strategy to actual risk, not perceived importance
- Justify inspection frequencies and capital spend to regulators
- Feed criticality rankings directly into FMEA and RCM studies
- Enable ISO 55001-compliant asset management planning
That bi-directional link back to spare parts is what closes the loop between the two tracks on this page, an asset's criticality score is never sitting isolated from the parts that keep it running.
Industries We Serve
Our razor-sharp industry focus enables us to add value with AI-native software beyond what is considered traditional master data management, solving real, practical challenges.
Consult with an Expert
Bring a sample of your asset register or spare parts catalogue. Our team will show you what MRO360's criticality scoring finds, and reach out within 2 business days to understand your requirements.
