A global confectionery and food manufacturer deployed MRO360 as a governed intelligence layer across 16 facilities, releasing $16M in working capital and achieving zero food safety substitution failures within 12 months of go-live.
A global manufacturer of confectionery, snack foods, and pet nutrition products, operating high-speed production across 16 manufacturing sites in five regions: North America, Western Europe, Eastern Europe, Asia-Pacific, and Latin America. The company managed approximately $85M in MRO inventory across 16 site storerooms and four regional distribution warehouses.
Every facility ran SAP S/4HANA with SAP Plant Maintenance, yet spare parts management operated in site-level silos, with no enterprise-wide visibility and no way to query the wider network before placing an external purchase order. Years of brand-portfolio growth and facility expansion had left an MRO posture built for a smaller, more centralised operation.
A criticality matrix approach had never been applied consistently across the network, and reorder points, stocking logic, and classification varied site by site. Leadership decided to move from defensive overstocking to structured, risk-calibrated management at network scale, without replacing SAP.
How resolving these five gaps released $16M in working capital and eliminated food safety risk across 16 sites.
The download covers how campaign seasonality was built into demand forecasting, how 246 of 290 flagged items were resolved with certified alternates, and how zero food safety failures were sustained for 12 straight months.
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All six modules went live across all 16 facilities in 11 weeks, with no SAP replacement.
| Area | Outcome |
|---|---|
| Working capital released | $16M, approximately 19% of combined inventory |
| Emergency procurement | Reduced 43% across all 16 sites |
| Emergency orders per year | Down from 19 to near zero |
| Food safety substitution failures | Zero, sustained across 12 months |
| Obsolescence items resolved | 246 of 290 flagged items, with certified food-grade alternates |
| Planner review workload | Cut from 800–2,500 open items to 15–20 genuine risk items per site, per day |
Responsible for line availability, campaign readiness, and production continuity across multiple sites.
Managing work order backlogs and spare parts readiness on high-speed food production lines.
Reducing emergency spend, expediting premiums, and inventory carrying costs across a global network.
Adding intelligence above SAP PM and S/4HANA without replacing or migrating the existing system.
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